Terms

IncaSpin Terms & Conditions 2026

Welcome to our Terms & Conditions. These rules govern your use of our casino and all services we offer. By registering and playing with us, you agree to these terms in full. We encourage you to read them carefully. If you have questions about any clause, our support team is available 24/7 via live chat or email.

1. Eligibility & Age

You must be at least 18 years old to open an account and play on our platform. We do not permit access to anyone under the legal age of majority in their jurisdiction. By registering, you confirm that you meet this requirement and that you are not subject to any gambling restrictions under your local law. We reserve the right to verify your age at any time. Players from the following countries are not permitted to use our services: Italy. If you reside in or are a citizen of a restricted country, you must not register or deposit funds.

2. Account Registration & One-Account Rule

To play with us, you must complete our registration process. You will be asked to provide your full name, date of birth, email address, and residential address. You must choose a username and password. All information you provide must be accurate and truthful. You are responsible for keeping your login details confidential. You may open only one account with us. If we discover duplicate accounts or accounts opened on your behalf, we reserve the right to suspend or close them without notice. Any winnings from duplicate accounts will be forfeited. You alone are responsible for all activity on your account.

3. Identity Verification & Know Your Customer

Before you withdraw funds, we are required by law to verify your identity and address. We may ask you to provide a copy of your passport, driving licence, utility bill, or other official documents. This process protects both you and us against fraud and money laundering. Verification is mandatory and may take up to several business days. We will not process withdrawals until verification is complete. If you fail to provide requested documents or if we suspect fraudulent activity, we may suspend your account pending investigation. We treat all personal data in accordance with our Privacy Policy and applicable data protection law.

4. Deposits & Withdrawal Limits

The minimum deposit is typically £10 per transaction. Deposit limits vary by payment method; you will see your maximum at checkout. We accept Carte di credito/debito, Skrill, Neteller, PaySafeCard, and Bonifico bancario. The minimum withdrawal is typically £10. Maximum withdrawal limits vary by payment method and may be up to £5,000 per transaction. Withdrawals are processed within 1-3 business days depending on your chosen method. E-wallets typically complete within 24-48 hours; card and bank transfers within 1-3 business days. We reserve the right to delay or refuse any withdrawal if we suspect fraud, money laundering, or breach of these terms.

5. Welcome Bonus & Promotion Rules

We offer a welcome bonus of up to £450 to new players. The bonus is credited automatically upon your first deposit and is subject to a 35x wagering requirement on the bonus amount. This means you must wager 35 times the bonus value before you can withdraw any bonus funds or winnings derived from it. The maximum bet while the bonus is active is £5 per spin or hand. You must use the bonus within 30 days of activation; any unused bonus will expire and be forfeited. Certain games may contribute less toward the wagering requirement or may be excluded entirely. Bonus funds are separate from your cash balance and cannot be withdrawn as cash.

6. Bonus Abuse & Restrictions

We monitor all accounts for bonus abuse. Prohibited conduct includes, but is not limited to: placing bets significantly larger than the maximum allowed while a bonus is active, exploiting game glitches, or using multiple accounts to claim the same bonus. If we detect abuse, we will void the bonus, forfeit any winnings, and may close your account. We reserve the right to refuse bonuses to players who have previously abused promotion terms or engaged in suspicious play patterns. Bonuses are offered at our sole discretion and may be withdrawn or modified at any time. No promo codes are currently available; promotions are activated automatically at registration or deposit.

7. Restricted Countries & Geographic Limitations

Our services are not available to residents of Italy. If you are located in or a citizen of a restricted country, you must not register or use our platform. We use geolocation tools and other detection methods to enforce these restrictions. If we discover that you have accessed our services from a restricted country, we will close your account and may forfeit any funds held. We are not responsible for any loss or inconvenience caused by geographic restrictions. These restrictions are imposed to comply with local gambling laws and our licensing obligations under the UK Gambling Commission.

8. Fair Play, Game Rules & RTP

All games on our platform are provided by certified third-party developers including Microgaming, NetEnt, Play'n GO, Pragmatic Play, Evolution Gaming, Red Tiger, Big Time Gaming, Yggdrasil, Quickspin, and Thunderkick. Our game library includes over 500 titles across Slots, Live Casino, Table Games, Jackpots, Video Poker, and Scratch Games. All games use certified random number generators (RNG) and are independently tested for fairness. Return-to-player (RTP) percentages are displayed in each game's information panel. We do not manipulate outcomes based on your account status, bet size, or bonus status. Game rules are set by the provider and cannot be changed by us.

9. VIP Programme & Loyalty Rewards

We operate a multi-tier VIP loyalty programme with five levels: Bronze, Silver, Gold, Platinum, and Diamond. You earn points through every bet you place. As you accumulate points, you advance to higher tiers and unlock exclusive benefits including increased bonuses, cashback offers, and dedicated support. Higher-tier members may enjoy elevated withdrawal limits and personalised promotional offers. Your tier status is based on points earned and may change monthly. VIP benefits are subject to these terms and may be modified or withdrawn at any time. Full VIP terms are available upon request.

10. Account Closure, Self-Exclusion & Responsible Gambling

You may close your account at any time by contacting our support team. Upon closure, we will process any outstanding withdrawals and freeze your account. You may request temporary self-exclusion (suspension) or permanent self-exclusion (closure). Self-excluded accounts cannot be reopened for a minimum period, and you will not receive marketing communications. We support responsible gambling and provide tools to set deposit limits, loss limits, and session time limits on your account. If you feel your gambling is becoming problematic, please seek help from support organisations. Gambling should be entertainment only, never a source of income.

11. Prohibited Conduct & Account Suspension

You must not engage in any unlawful activity, fraud, collusion, or abuse of our systems. Prohibited conduct includes: using automated tools or bots, exploiting software glitches, money laundering, underage gambling, accessing accounts that are not yours, and breaching these terms. We reserve the right to suspend or close your account without notice if we suspect any violation. If your account is suspended, you may not withdraw funds until the investigation is complete. We may report suspected fraud or illegal activity to relevant authorities. Violations may result in permanent exclusion from our platform.

12. Liability & Dispute Resolution

We provide our platform and services on an 'as is' basis. We are not liable for any indirect, incidental, or consequential loss arising from your use of our services, including loss of winnings or data. Your sole remedy for any dispute is to contact our support team. We will attempt to resolve all complaints within 30 days. If you are not satisfied with our response, you may escalate your complaint to the UK Gambling Commission, our regulator. These terms are governed by the laws of the United Kingdom. Any legal proceedings must be conducted in UK courts. Our liability to you is limited to the amount you have deposited with us.

13. Changes to These Terms

We may update these Terms & Conditions at any time to reflect changes in law, regulation, or our business practices. We will notify you of material changes by email or by posting a notice on our website. Your continued use of our platform after such notice constitutes acceptance of the revised terms. If you do not agree with any changes, you must close your account. These terms were last updated in 2026. For the most current version, please visit our website. If you have any questions about these terms, please contact our support team at [email protected] or via live chat, available 24/7.